Operation and maintenance services of the host and storage system include: daily monitoring of server devices and storage devices, monitoring of running status of devices, troubleshooting, operating system maintenance, and patch upgrades;
Server installation and cabling installation services in customer’s oversea IDC;
Server power/fan status check; Server hard disk health status check; Server system log check, etc; Server system supervision and early warning via customer authorization;
Hardware problem replacement, restart the server, install or upgrade the system and other onsite services on call;
Overseas storage of emergency spare parts to ensure the timeliness of hardware replacement;